de77 Terms and Conditions

General Provisions

de77 is an online betting and casino platform operated for players in Bangladesh. These terms and conditions ("Terms") apply to all services provided through the de77 website, mobile application, and other digital channels. These Terms form a legally binding agreement.

We reserve the right to modify or update these Terms at any time. Continued use of the site after any changes will be considered acceptance of the revised Terms. We therefore recommend reviewing this page regularly.

1.1 Definitions

• "Platform" — The de77 website and all related digital services.
• "User" or "You" — Any person registered on the de77 platform.
• "Account" — A personal gaming account created by registering on de77.
• "Bonus" — Promotional funds or benefits provided by de77.
• "Bet" — The amount spent to participate in any game on the platform.

1.2 Scope of Application

These Terms apply only to players using the platform from Bangladesh. Accessing the platform from any other country is subject to the laws and regulations of that country and is done at the user's own responsibility.

Account Registration and Eligibility

2.1 Age Requirement

Users must be at least 21 (twenty-one) years of age to register and participate in gaming on the de77 platform. Any account found to belong to a minor will be closed immediately and all associated transactions will be considered void.

2.2 Single Account Policy

Each user may operate only one account. If multiple accounts are found under the same person's name, all accounts will be suspended and any bonuses earned will be forfeited.

2.3 Accuracy of Information

All information provided at registration must be accurate, complete, and kept up to date. Providing false information will result in account closure. de77 may request additional documentation for identity verification at any time.

2.4 Account Security

It is entirely your responsibility to keep your account password and login details secure. If unauthorized access occurs, notify the de77 support team immediately. The user bears full responsibility for any loss resulting from sharing login details with a third party.

Deposits, Withdrawals and Payment Policy

3.1 Deposits

The minimum deposit amount on de77 is ৳500 (five hundred taka). Deposits are accepted via bKash, Nagad, and Rocket. Deposits are generally credited to the account instantly.

3.2 Withdrawals

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests generally take 30 minutes to 3 hours to process. The account must have sufficient balance before submitting a withdrawal request.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if account verification is not complete.
• de77 reserves the right to temporarily hold a withdrawal if a suspicious transaction is detected.

3.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳).

Bonuses and Promotional Offers

4.1 Welcome Bonus

New members receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. This bonus cannot be claimed more than once and applies to the first deposit only.

4.2 Wagering Requirements

A wagering requirement of 20x (twenty times) the combined amount of the welcome bonus and deposit must be completed. No bonus may be withdrawn without meeting the wagering requirement.

For example: a 150% bonus on a ৳1,000 deposit means a total balance of ৳2,500; in this case a total of ৳50,000 must be wagered before withdrawal.

4.3 General Bonus Rules

• Bonuses cannot be combined with another active bonus unless de77 specifically permits it.
• de77 reserves the right to cancel a bonus if there is suspicion of bonus abuse or fraud.
• The validity period of bonuses may vary according to the specific terms of each offer.
• de77 reserves the right to modify or cancel any promotional offer without prior notice.

Gaming Rules

5.1 Fair Play Policy

de77 believes in fair play. The outcome of every game on the platform is determined by a Random Number Generator (RNG) technology, which ensures equal opportunity for all players.

5.2 Prohibited Activities

• Using any kind of bot, automated software, or artificial assistance.
• Exploiting technical glitches or bugs to influence game outcomes.
• Colluding with other players to artificially control game outcomes.
• Using the platform for money laundering or any other illegal purpose.
• Attempting unauthorized access to or hacking of the de77 technical infrastructure.

5.3 Technical Issues

If a technical issue occurs during a game, de77 reserves the right to void the affected bets or review the outcome. de77 is not responsible for any loss caused by an internet connection failure.

VIP Program and Rewards

The de77 VIP program has four tiers. Each tier comes with various benefits including weekly cashback:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

Advancement to a higher tier is determined by a player's activity and participation. VIP benefits may be changed at de77's discretion.

Responsible Gaming

de77 takes responsible gaming seriously. We believe gaming is a form of entertainment, not a source of income. The following principles apply to all players:

• Do not bet beyond your means.
• Do not chase losses.
• Set a budget and enjoy the games within it.
• If you notice signs of gaming addiction, contact our support team.

Users may request that a self-exclusion or restriction be applied to their account. For more details, visit our Responsible Gaming page.

Privacy and Data Protection

de77 is committed to protecting users' personal information. The platform uses SSL encryption and personal data is not sold to any third party.

Full details on how de77 collects, processes, and stores personal information can be found in our Privacy Policy, which forms an integral part of these Terms.

8.1 Cookie Policy

The de77 website uses cookies to improve the user experience. By using the site, you are considered to have agreed to the cookie policy.

Account Suspension and Closure

9.1 Suspension by de77

de77 reserves the right to temporarily suspend or permanently close any account for any of the following reasons:

• Violation of these Terms.
• Providing false or incomplete information.
• Suspected bonus abuse or fraud.
• Use of unauthorized technical assistance.
• Identification as an underage player.

9.2 Closure by the User

You may request to close your account at any time. Contact the support team and withdraw all available account balance before the request is processed.

Limitation of Liability

de77 is not liable for any direct or indirect financial loss, loss of profit, or any other consequence arising from use of the platform. This includes:

• Game interruptions caused by technical errors.
• Transaction delays caused by internet connection issues.
• Inability to access the platform due to external causes.
• Third-party payment gateway issues.

de77 always strives to provide a safe and reliable environment, however if the service is disrupted due to technical or unforeseen reasons, its maximum liability will remain limited as permitted by law.

Intellectual Property and Proprietary Rights

All content on the de77 platform — including logos, designs, text, graphics, software, and databases — is subject to the intellectual property rights of de77 or its licensors. Reproducing, distributing, or commercially using any element without prior written permission is prohibited.

Users are granted limited permission to access the platform for personal and non-commercial purposes only.

Dispute Resolution and Contact

12.1 Complaints Process

For any complaint or dispute, please contact the de77 customer service team first. Submitting complaints in writing leads to a faster resolution.

• Email: [email protected]
• Live Chat: Available 24/7 (BST)

12.2 Resolution Process

de77 aims to resolve all complaints within a reasonable time. A decision will be communicated following adequate investigation after the complaint is received. de77's final decision is binding on all matters.

Changes to Terms and Enforceability

de77 reserves the right to modify these Terms at any time. For significant changes, a notification will be sent to the registered email address and the update date will be published on the website.

If any part of these Terms is deemed legally unenforceable, the remaining parts will remain fully in effect. These Terms constitute the final agreement between both parties and supersede any prior oral or written agreements.