Responsible Gaming at de77 — Stay Safe
de77 believes that betting and casino games should be enjoyed with full awareness. Our responsible gaming tools help you stay in control.
Why is Responsible Gaming Important?
de77 is committed to creating a safe and enjoyable betting environment for players in Bangladesh. Responsible gaming means using gaming as a form of entertainment — not as a source of income or a solution to problems. We want every player to set their budget and time limits with full awareness.
Online betting and casino games can be a fun experience when played within limits. However, excessive play or chasing losses can lead to mental and financial problems. At de77 we provide tools and guidelines that help you stay in control at all times.
On this page you will find information about the age requirement, setting deposit limits, self-exclusion, Time-Out, and where to get help if you need it. de77 is always here for you.
Keep in Mind
Betting is always for entertainment. Never wager money that you cannot afford to lose.
de77's Responsible Gaming Features
We have put in your hands a set of tools so you can manage your own gaming experience.
Set a Deposit Limit
You can set a daily, weekly, or monthly deposit limit. Once a limit is set, lowering it takes effect immediately. A safe delay applies when increasing a limit.
Self-Exclusion
If you feel you need a break, you can exclude yourself from your account for a set period. Logging in will not be possible during self-exclusion.
Time-Out
Use the Time-Out feature to take a temporary break. You can take a break ranging from 24 hours to several weeks. Your account will remain secure during the break.
Reality Check Reminder
A notification will appear on screen at set intervals — reminding you how long you have been playing and how much you have spent.
Account Lock
In an emergency you can temporarily lock your account directly through live chat. de77's support team is available 24/7.
24/7 Support
Contact our Bengali live chat support for any issue. Our specialist team is always ready to help you with responsible gaming.
Signs of Problem Gambling
Consider the questions below to evaluate yourself or someone you care about. If more than one answer is yes, seeking help is important.
- Are you placing more bets to recover from losses?
- Do you find it hard to stop gaming?
- Are you hiding your gambling from family or friends?
- Are you betting with your salary or savings?
- Is gaming causing problems with work or sleep?
- Are you gambling with borrowed money or thinking about doing so?
- Do you feel restless or irritable when you are not betting?
Best Habits for Safe Gaming
Following these simple habits will keep your gaming experience enjoyable and in control at all times.
- Set a budget before placing bets and stick to it.
- See betting as entertainment, not a way to earn money.
- Never bet with borrowed or loaned money.
- Play within a set time limit each day.
- Avoid playing while upset after a loss.
- Take regular breaks and spend time with your family.
- If you experience any problems, contact de77 support.
How to Activate Responsible Gaming Tools
Log In
Log in to your de77 account. All responsible gaming tools are available in your account settings.
Open Settings
Go to Account Settings and select the "Responsible Gaming" section.
Set Your Limits
Deposit limit, Time-Out, or self-exclusion — choose the tool that fits your needs.
Confirm
Confirm the change. Lowering a limit takes effect immediately. Contact support if you have any issues.
Protecting Minors
de77 is strictly for users aged 21 and over. You must be at least 21 years old to play online betting and casino games in Bangladesh.
We verify age at registration. If there is any suspicion that an account is being used by a minor, that account will be suspended immediately and any deposited funds will be returned.
If minors are present in your household or immediate environment, use parental control software on your device. Never type your account password in front of children.
Keep Your Family Safe
- Do not leave your device unattended without logging out.
- Never share your password.
- Use a PIN lock or biometric lock on your device.
- Make children aware of the risks of online gambling.
- Use Google Family Link or a similar tool if needed.
Contact Us If You Need Help
If you or someone you know is experiencing a gaming-related problem, do not try to face it alone. de77's support team is specially trained in responsible gaming and is ready to help you take the right steps.
Your request will be kept completely confidential. For self-exclusion or an account lock, simply message us on live chat — we will act quickly.
Remember, asking for help is not a weakness — it is courage. de77 is always here for you.
de77 Support
Live Chat
24/7 support in Bengali — the fastest way to reach us.
Email
[email protected]
Support Hours
Around the clock (BST — Bangladesh Standard Time)
Confidentiality
All your information is fully secure and confidential.
Play Safe, Play Happy
Responsibly enjoy cricket betting, slots, casino games, and much more at de77.